Reporting fraud
Fraud is theft. Most people would expect theft to be dealt with by the police but there are many types of frauds not handled by the police.
The police are busy dealing with crime and fraud may not be their top priority in your case. There are many organisations set up to handle fraud reports so that a solution is reached when possible.
The first place to report fraud is Action Fraud the UK’s fraud reporting & intelligence gathering service.
Locally the police can be contacted by telephoning 101
There are many specialist organisations and professional bodies that will bring about solutions when there is a dispute.
Banks and financial organisations have a legal obligation to resolve cases of fraud which is many cases it does lead to a refund.
The ombudsmen for many industries will be able to mediate a solution when the first attempts have failed. They have a brilliant website with many useful links.